Managed Information Technology Services

Reduce costs and increase performance with superior IT outsourcing.

IT Support That Grows With You

Growing a real estate business requires a significant investment in IT resources. Outsourcing through RealPage SmartSource IT unburdens your business from unpredictability and unexpected costs of technology, while providing better execution across IT. Offerings include desktop support, cloud storage, server hosting, IT consulting, and tailored IT services specific to the multifamily industry. With hundreds of experienced information technology professionals, SmartSource IT offers a comprehensive set of IT solutions to help you focus on your core business of property management.

SmartSource Outsourcing Services

Lower Technology Costs

We provide more IT capacity when you need it and less when you don’t. Pay only for what you use.

Secure Data

With SmartSource IT, every endpoint is protected by the latest anti-virus and anti-malware solutions, with latest in data and threat detection services.

Disaster Recovery

As the fifth largest SaaS data center in the world, with full redundancy and 24/7 monitoring, your data is protected from the unexpected.


Our dedicated technical account management team gives you complete visibility and control with monthly service level reporting of ticket trends and server uptime reports.

With RealPage SmartSource, Expert IT Knowledge Leads to Success

Cassie Johnson of Tricap Residential Group in Chicago received the technology partner, industry expertise and RealPage systems knowledge she needed when she switched to RealPage® SmartSource™ IT.

SmartSource Full-Service IT Experts Aligned with Business Needs

BH Management trusts RealPage® SmartSource™ IT for support and advice through cyclical changes in their real estate operations, maintaining efficient technology resources, protecting their investments, and empowering successful business decisions.

IT, from Cost Center to Profit Center

Streamline Daily Operations and Reduce IT Expenses

Growing your business requires a significant investment in IT resources. RealPage SmartSource IT helps you manage and reduce those costs while increasing performance across your portfolio. RealPage SmartSource IT offers hosting, support and other custom technology based on your unique needs and business strategies.

Why Outsourcing Property Management IT Makes So Much Sense.

Stop spending hours managing IT issues and focus on your future by outsourcing with RealPage SmartSource IT. In this video, you’ll learn that no matter what asset class you own or manage, SmartSource IT makes financial and operational sense. Flexible and comprehensive, SmartSource does the heavy lifting and can scale up or down as your needs change. And you’ll be supported by top IT professionals who know property management real estate. Put your money where your growth is and move to SmartSource IT.


Find out why Outsourcing IT is the Path to Growth

IT Services


  • End-User Support (Corporate & Property)
  • Microsoft Cloud Solutions Provider–License Managment and Support
  • Technical Purchasing Services (Dell and HP Partnerships)
  • Business Center Support
  • Technical Account Management


  • Fully-Managed Hosting Services
  • Infrastrature as a Service (IaaS)
  • Engineering Support
  • Data Backup Services
  • 24/7 Network, Security & Server Monitoring


  • SharePoint Hosting & Administration
  • IT Project Management & Consulting
  • Virtual CTO Services
  • Professional Services
  • Mobile Device Management
  • Telephony – Microsoft Teams/Skype


  • Voice, Video & High-Speed Internet Access
  • Access Control & Closed-Circuit TV
  • Audio-Video & Lifestyle Amenities
  • Internet of Things (IoT) & Smart Apartments
  • Student Housing Technology Services

Other Services

Office 365 Management

As a Tier 1 Cloud Solution Provider for Microsoft, SmartSource IT is uniquely positioned to resell, manage, and support your Office 365 licensing with our multifamily-specific offering.

Multifamily It Consulting

Our experienced technicians and Cloud engineers understand both multifamily and IT and can provide in-depth knowledge of IT computing best practices, no matter what challenges you face.

Technical Purchasing

RealPage’s superior buying power gets you the best technology at the best price. We help purchase, install and set up any PCs, laptops, printers and network hardware that are needed.

Email Solutions

Improve productivity across your corporate and property offices through reliable, highly available email management solutions that fit your budget.

Let SmartSource Managed IT support you, with 20 years of real estate technology experience and the expertise that comes supporting thousands of multifamily clients.

Stay Updated: IT Outsourcing Webcasts & Videos

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IT Outsourcing Services

Don’t let IT issues hurt your business. RealPage can give you the IT support your company needs and deserves, handling everything from traditional desktop support to more complex technology that’s specific to your company.

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Hosting Services

Reliable hosting provided at multiple data centers supported by a large staff of experienced pros. If you think that sounds like what today’s property managers need, you’re right — so rely on RealPage!

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Professional Services

For a higher level of safety, security, visibility, and control, turn to RealPage and get a total package of professional services — or just choose the ones that best fit your needs. We have the right IT solutions for you, whether you manage two units or 30,000 units!

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Design / Resident Technology Services

Throughout both new construction and existing building renovations, smart design can make a huge difference. With Resident Technology Services from RealPage, you can rest easy knowing that our team of experts can provide you with a full range of design solutions!

Become an Insider: Research & Articles

Windows 7 End of Life Blog Post Image
An End to Windows 7: How to Keep the Lights On with Outsourced IT Services

The clock is ticking for Windows 7. In less than a year, Microsoft will stop supporting and providing security updates…

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Data Protection Blog Post Image
How to Protect Sensitive Multifamily Data with Outsourced IT Services

In the constantly revolving internet technology world that seemingly is getting faster and smarter…

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Multifamily IT Security Blog Post Image
Ensuring Security and Visibility for Multifamily I.T.

In the steady churn of multifamily properties, a portfolio’s I.T. integrity can get lost.

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IT Outsourcing for Multifamily Blog Post Image
Why “Outsourcing” is No Longer a Dirty Word for Multifamily IT

Not many multifamily IT departments can say that they make a direct positive contribution to the bottom line.

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